Grow your digital product shop
Check out the answers to our most commonly asked questions below. If you don’t see your question here, feel free to contact us.
All of your purchases are available in your membership dashboard. Click here to log in.
In order to make sure you receive the best customer service Cherie La Vie Designs uses amember Pro, a membership plugin for our store. You can easily access all of your purchases and download if you need it again.
In order to prevent the problem of duplicate purchases, our system will stop you from buying a product again if you already have it in your account. If you’re seeing a message that says you can’t order because you have an active subscription or already have it in your account, all you need to do is log into your account to download.
Absolutely, yes. All templates provided are editable. However, as a Canva template, there are some elements like watercolor splashes, doodles, frames, handwritten designs, etc that cannot be edited in Canva. However, this should not prevent you from accessing 1000s of other elements to customize.
All of our templates come in Canva for easy drag and drop editing. If the format is in a Canva slides format, you can download and then edit in Powerpoint. You can also download planners and printables into PDF documents and further manipulate them. However, please note that Cherie La Vie Designs doesn’t accept responsibility for what happens when you edit in a program that the template wasn’t intended for, in this case Canva.
When you log in to your account and click on your resource, you will receive a download PDF file. This file contains the links to your Canva templates. Simply click on the link. when prompted click “use as a template” and begin editing from there.
Currently, as of June 8, 2022, Cherie La Vie Designs offers 3 licenses: Commercial Use – you can make an end product (customized or as-is) that must be sold for personal use only. Private label rights – you can make a customized end product that you then sell to your customers with commercial usage rights. Personal Use – You may not sell or reproduce the material for anyone other than yourself.
If you purchased from our Etsy shop, the only available license I personal usage.
Under no circumstances can you provide access to the original Cherie La Vie Designs templates. If you purchase a product under the PLR license, you can make your own templates from the customized Cherie La Vie Designs templates. When you create your own templates under the PLR license you may sell access to YOUR created templates.
For the majority of our products. Yes! Anything you see on the shop page will come with extended rights i.e. you can publish on KDP. Every product page will also clearly state in several places.
Although our terms allow for that, we advise that you do your due diligence. Read and understand the terms of publishing with KDP as laid out by Amazon and adhere to them. We will not be held responsible for any action or loss as a result of using our templates.
Anywhere you like! After you edit the template to make it yours, you may sell it according to the terms of the license that you purchased it under.
No. Cherie La Vie Designs is not a part of or subsidiary of Canva. However, our templates are made using Canva and we are affiliates. All templates are designed to be edited in the free version of Canva. However, to take full advantage of the amazing abilities you get by signing up, you can purchase a Canva pro account.
The planners and journals come can be downloaded in various formats on Canva: PDF, JPG, PowerPoint. If you want to print it out for a hard copy you can certainly do that. I would however send them the Photoshop or Illustrator file though if the print shop can take that because they are a little higher quality for printing.
Right now, Cherie La Vie Designs is only equipped to work through either Paypal or Stripe.
Yes! Of course. Please see your product for specific links.